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Brandification Use Case: CX & Touchpoint Management

The digital tool for worldwide tracking and controlling of all brand touchpoints

Your central platform to digitally design brand touchpoints, personas and customer journeys from a brand perspective and make data-based brand decisions based on your cockpit.

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Reinvent CX and Touchpoint Management with Brandification.

Brand Touchpoint Management

Capture and plan the brand experience at all brand touchpoints by yourself, in a team or across departments and ensure visible progress in your brand work.

CX Dashboard and Customer Journey

Explore the ways in which your key audiences interact with your business and eliminate the pain points within your customer journey.

Brandification CX

Brand Cockpit

Define, measure, and analyze KPIs for your brand and include external live data through interfaces to make informed decisions.

BRAND TOUCHPOINT CONTROLLING

Comprehensive cause-level controlling at all brand touchpoints worldwide

REALTIME FEEDBACK

Integration of real-time feedback for fast, visible progress in your brand work

ALL IN ONE PLACE

Consolidation of Brand Touchpoint Management and Customer Journey Management in one database

Advantages of digital brand touchpoint management with Brandification

BOOST FOR YOUR BRAND SUCCESS

Increase the effectiveness of your brand implementatiob efforts and contribute more than ever to your brand’s success.

FAST & EFFORTLESS START

Get started quickly and easily with a tried and tested SaaS solution: setup is done in 48 hours.

SECURE HOSTING

Choose the secure solution: Your data is stored on encrypted servers in Germany.

Customer Cases

Silvia Rick from Canada Life

Silvia Rick is Head of Brand Management at Canada Life Germany. Canada Life was founded in 1847 as Canada’s first life insurance company in Hamilton, Ontario. In Germany, Canada Life is one of the largest companies in the broker market for unit-linked products. Since May 2019, Canada Life has been using Brandification Software as brand management tool. We spoke with Silvia Rick about her experiences with the software.

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Silvia Rick from Canada Life

Reinvent CX and Touchpoint Management with Brandification.

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